HELP CENTER

WHY SALSAS “LAS MISSES” ARE NATURALLY THE BEST?

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We have the best Mexican Artesian Spicy Salsas due to the next reasons:

Our ingredients are of the highest quality
All of our salsas do not contain any artificial stabilizers, they are ALL NATURAL
Our label is CLEAN, so clean it is accepted by Paleo and Keto diets
ZERO carbs! ZERO sugar added!
ZERO Acetic Acid!
Our process is Artisan, rooted deep in the classic Mexican kitchen of our family tradition
100% Natural Flavor!

DOES SALSAS “LAS MISSES” NEED TO BE REFRIGERATED?

Yes, we recommend refrigeration after being opened.

ARE SALSAS “LAS MISSES” GLUTEN-FREE?

Yes, they are gluten free.

IF I CANNOT FIND SALSAS “LAS MISSES” IN MY AREA, CAN I PURCHASE IT DIRECTLY FROM THE COMPANY?

Yes! “Las Misses” Salsas can be purchased directly from the company. To place an order, please visit our new and easy to use online store at www.daasdistribution.com. Orders will ship via UPS or USPS. We accept all major credit cards (Visa, MasterCard, American Express, Discover, and PayPal) and Debit Cards.

ARE SALSAS “LAS MISSES” SUGAR FREE?

Yes, “Las Misses” are sugar free.

HOW LONG WILL MY ORDER TAKE TO SHIP?

Order processing time is considered separate from the shipping time quoted when placing an order, as the time given by UPS or USPS is the time it takes from leaving our facility to arriving at its destination. Processing normally takes anywhere from 1-5 days but can take longer depending on how many orders we have pending at any given time. Our goal is to make sure we process our orders as soon as we receive them.

WHAT’S THE SHELF LIFE?

Although Las Misses do not have a definite expiration date, we recommend consuming it within 1 years of the purchase date for optimum flavor.

CAN I PURCHASE A SINGLE BOTTLE OF “LAS MISSES” FROM THE ONLINE STORE?

At this time, we only sell “Las Misses Salsas” by the case or a minimum of 3 bottles from our online store at www.daasdistribution.com.

ARE “LAS MISSES” MSG FREE?

Yes, “Las Misses” is MSG free.

SHIPPING

We ship orders using UPS or USPS with a verified tracking number for online tracking and delivery confirmation.

STANDARD SHIPPING

Continental U.S. Address

Standard delivery time is 2-5 business days for continental U.S. destinations. Shipping and handling charges would be based on your order quantity. Shipping charges would be calculated at checkout. Orders $50.00 or more within the continental U.S. would be FREE. Orders placed after 3:00 p.m. Eastern Standard Time will be considered placed the next business day. Orders received over the weekend may not process for shipment until Monday. Shipping carriers may deliver your package on a Saturday and do not deliver on Sunday, nor national holidays. Some areas may require more time for delivery.

Non-Continental U.S. Address

HOW CAN I TRACK MY ORDER? WHEN WILL MY ITEMS ARRIVE?

Once your order is shipped, you will receive a shipping confirmation email with tracking number and link. You can also track your order’s shipment by entering your tracking number at: www.ups.com or www.usps.com. Please, allow for 2-8 business days for arrival after your order is placed (depending on location) if you selected the Standard shipping method.

SOME OF THE ITEMS I ORDERED DID NOT ARRIVE WITH MY ORDER. WHERE ARE THEY?

Occasionally, for reasons we can't control, we are unable to ship an item that appeared to be in stock when the order was placed. In these cases, a refund of the unshipped item(s) will be issued. Payments made with a credit card will be refunded to the card used for your order.

We DO NOT accept orders over $150.00. If you have an order over $150, please, contact us directly to better assist you.

Promotional Codes or Coupon Codes can be entered into your cart and the promotional code will be visible once the ADD button is clicked. Each promotion varies in what is eligible and the minimum order, see that promotion’s Terms and Conditions for details. Terms and conditions can be found in the email or printed content next to the promotional code itself.

For wholesale orders in the United States, please contact us directly at daas_distribution@gmail.com or 1(859) 779-9843.

WHAT IS YOUR RETURN POLICY?

This Return Policy only applies to products purchased from www.daasdistribution.com and not from our retailer’s site, nor other websites, or retail stores. Customers should consult the return policy of the original place of purchase.

Damaged and wrongly shipped items may be requested to be returned to us within 10 days.

We are aware our products are the best in the market but, in the case you are not satisfied, please contact us at www.daasdistribution.com within 10 days of receiving your order by using one of the following options:

Login to Your Account, from the My account page, select My orders. For the order you wish to return, select “View Order”. In the Order details page, click on the “Return” button (in the top banner). Enter all requested information for your return and select “Add Item to Return”. Once all items have been added to your return request, click on the “Submit” button. You will receive an email confirming your return request.
Fill out a Return Form. You will receive an email with further instructions. Please, follow the instructions step by step.
Contact us by calling 1(859)779-9843. Our hours are 8:00 am-5:00 pm EST, 7 days a week.

We generally DO NOT accept returns on products unless the product differs from what was listed on the site or is otherwise flawed.

REPORTING A PROBLEM

If for any reason you are not happy with your order, please contact us at daas_distribution@gmail.com or call 1(859)779-9843. Our hours are 8:00 am-5:00 pm EST, 7 days a week.

ISSUING REFUNDS

Refunds will be issued to the credit or debit card with which the purchase was made.

Refunds cannot be given if the fault is a result of your own actions, such as product misuse or any other action that would be consider own actions. We reserve the right to refuse a return request.

We can refund shipping charges only if the return is a result of our error.

Credits are processed when we receive the returned merchandise. Please, allow up to two billing cycles for the return credit to appear on your credit card statement.

HOW DO I RETURN A PRODUCT PURCHASED FROM DAAS DISTRIBUTION?

Fill out this Contact Us Form at www.daasdistribution.com or call 1(859)779-9843

WHY BEING AM I CHARGED TAX?

The applicable sales tax charged on your order is based on the tax laws in each state. The tax rate applied to your order is based on the combined state and local rates of the address where your order is delivered to or fulfilled from.